SERVICE CENTER

Providers FAQs

Frequently Asked Questions

Where do I file a claim?

Please use the information below to file dental and vision claims.

Submit Paper Claims To:

Group Claims Department

Kansas City Life Insurance

PO Box 219325

Kansas City, MO 64121-9325

Electronic Claims:

Kansas City Life Accepts EDI Claims through the WebMD Clearinghouse

WEBMD Payor Number: CX058

Where can I learn more about the PPO USA Providers Network?

Kansas City Life Group Benefits uses the PPO Network. If you would like to find out how to join the network, please visit www.ppousa.com.

How can I contact your Home Office?

Toll-Free:

800-874-5254, ext. 6045

Kansas City Area:

816-753-7299, ext. 6045