Provider FAQs
Where do I file a dental claim?
Please use the information below to file dental claims.
Submit Paper Claims To:
-
Group Claims Department
Kansas City Life Insurance Company
P.O. Box 9040
Austin, TX 78766
Electronic Claims:
- Kansas City Life Accepts EDI Claims through Change Healthcare (formerly Emdeon): 877-363-3666 or visit the website at www.changehealthcare.com. When registering you will need our payer number, which is CX058
How do I join the Kansas City Life Dental Alliance?
Complete and submit a dental nomination form and our network contacts will reach out to you.
How may I contact your Home Office?
Toll-Free:
800-874-5254, ext. 6045
Kansas City Area:
816-753-7299, ext. 6045