Kansas City Life strives daily to provide our clients with exceptional service. We still answer the phones without clients wading through a vast number of menus. More importantly, you can get directly to the person you need, as every client is assigned a specific customer service representative and we provide that person's name, phone number and email address. We encourage our clients to contact us any time there is a question regarding their coverage. However, as times continue to change, we understand that some clients may wish to handle things on their own and that is why we have made a client dashboard available.
The Client Dashboard allows our clients the ability to view their policy, make eligibility changes, update employee information, view and pay their monthly bill and many other administrative functions. You may download the Dashboard Instruction Manual for full instructions. You may also view the dashboard tutorial instructional videos to gain an understanding of the functions available on the Client Dashboard.